Features

Student Experience & Success

Reduce friction in the housing process. Reduce stress for students. Improve retention and belonging. Every feature is designed with student success in mind.

Built for Better

Student Outcomes

• Resident Self-Service
  Empower students to help themselves with an easy-to-use portal.
• Roommate Finder
  Help students find compatible roommates with profile matching and filters. Reduce roommate conflicts and support student belonging from day one.
• Room Selector
  Give students control over their own room choices with visual floor plans and real-time availability. Self-service room selection reduces staff workload by up to 70%.
• Smartphone Compatible
  Every aspect of the student portal is built for desktop, tablet and smartphone–no app required.
• Modern Design
  Our clean, easy-to-use interface makes your school feel cutting edge.
• Request Management
  Centralize student requests in one place so your team can triage, track, and resolve issues efficiently. Give students the support they need, when they need it.

Simplify complex workflows. Automate time-consuming tasks. Give your team control and visibility so they can focus on supporting students, not fighting with technology.

Give Your Team the Tools to Do Their Best Work

Operational Excellence for Housing Teams

• Housing Help Desk
  Resident requests submitted through the portal become tasks — trackable, assigned, and tied to the student profile. Your team gets clear ownership and a single view of every open item. Residents can check status without chasing staff.

• Requests become tasks with clear owners

  • Residents track status in the portal
  • Tied to the student profile for full context

• Category controls & guardrails at scale
  See How it Works

• Inventory Management
  Know who's residing where and what beds are available now or in the future.

• Occupancy Management
  Maximize occupancy with proactive, visual inventory tools.

• No-Code Reporting
  Create, share and schedule any report using our powerful visual report builder.

• Student Staff Management
  RAs manage rosters, move-ins/outs, room condition reports, and interactions on desktop or smartphone.

• No-Code Auto-Assignment
  Create your ideal roommate matches and room assignments without writing code. Define flexible rules that honor your institution's unique approach to community building.

Manage every aspect of student housing from a single system. Unlike legacy platforms that nickel-and-dime you with separate charges for basic functionality, Housing.Cloud includes comprehensive tools in your base platform—from billing and key management to room condition reports and beyond.

Everything You Need in One Platform

All-in-One Platform

• Text Message Support
  Send text messages or emails to individuals or in bulk.
• Key Management
  Manage key/key card/key fob/digital key issuance, return and replacement, including lost key billing.
• Furniture Management
  Track furniture and even room parts. Housing.Cloud can handle ID-specific furniture or general furniture type assignment.
• Mail + Packages
  Track the mail and package arrival and distribution--even alert residents by email and/or text message.
• Billing + Finance
  Communicate charges seamlessly to all major Student Information Systems.
• Access Control
  Integrate Housing.Cloud with your key/card access system and manage key issuance, return and replacement. Even works great with old-fashioned metal keys.
• Room Condition Reports
  Manage furniture and room condition using Housing.Cloud's flexible RCR tools.

Built to Scale With You

Enterprise-Ready Technology

• SIS Integrated
  Integrate tightly to your Student Information System to improve data accuracy, eliminate redundant data entry, and ensure proper billing.
• Cloud Hosted
  True cloud-hosted software on Amazon Web Services that scales up and down based on load. Never lose sleep that your resident portal will crash again.
• SOC-2 Compliant
  Rest assured that all data is safely stored and managed according to SOC-2 cybersecurity requirements.

Commitment to Security & Accessibility

We believe every student and staff member deserves a secure, accessible experience — that commitment is built into the platform.

Service Organization Control Type II

SOC 2 Type II Compliant

Web Content Accessibility

Guidelines Level AA

WCAG 2.1 AA Compliant

VPAT Ready Voluntary Product Accessibility Template (Section 508)

Education Technology 2023 Gold Winner

Top Student Engagement Solutions Provider